Privacy Policy

Effective date: May 25, 2026 · Operated by Moonbeam Catcher LLC

1. What This Policy Covers

This policy explains how GatewayBase collects, uses, and protects your information. By using GatewayBase, you agree to this policy.

2. Data We Collect

We may collect account details (like email and sign-in profile), filing form data you enter, billing details needed for payments, and fax transmission metadata (such as status and time).

3. How We Use Data

• To let you sign in and use your account
• To save drafts and generate filing packets
• To process payments and manage billing records
• To submit fax requests when you ask us to
• To provide support and improve product quality

4. Third-Party Services

We use trusted providers to run the service, including infrastructure, database, billing, authentication, and fax delivery partners. They process data only as needed to provide their service to us.

5. Data Sharing

We do not sell your personal information. We share data only with service providers that help us operate GatewayBase, or when required by law.

6. Data Security

We use technical and organizational safeguards to protect your data. No system is perfectly secure, but we work to reduce risk and limit access.

7. Data Retention

We keep account and filing data while your account is active, and longer when needed for legal, tax, security, or backup reasons.

8. Your Choices

Depending on your location, you may request access, correction, or deletion of your personal data. You can contact us through the Help Center.

9. Policy Updates

We may update this policy. If we do, we will post the new version on this page with a new effective date.

10. Contact

For privacy questions, contact support through your account dashboard.