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Privacy Policy

Effective date: July 17, 2026 · Last updated: July 17, 2026

Operated by Moonbeam Catcher LLC ("Moonbeam Catcher," "we," "us," or "our"). This Policy applies to GatewayBase (gatewaybase.app) and related services.

This Privacy Policy explains what personal information we collect, how we use it, how we share it, how long we keep it, and the choices you have. It should be read together with our Terms of Service.

Controller. For personal information processed in connection with GatewayBase, Moonbeam Catcher LLC is the business / data controller, unless a specific notice says otherwise. Contact details appear in Section 15.

1. Scope

This Policy covers personal information processed when you visit our websites, create an account, place an order, use formation, registered-agent, EIN, tax-form, dashboard, billing, support, or related features, or communicate with us.

It does not cover third-party websites or services that we do not control, even if linked from the Service. Government agencies (such as the IRS or a secretary of state) process information under their own rules once a filing or transmission reaches them.

2. Personal Information We Collect

We collect information in three main ways: (1) you provide it; (2) it is collected automatically from your device or browser; and (3) it comes from service providers or partners that help us operate the Service.

2.1 Information you provide

  • Account data: name, email address, profile image (if provided by you or an identity provider), and authentication-related details.
  • Company and people data: legal names, addresses, phone numbers, formation dates, EIN or other tax identifiers (including foreign tax IDs where entered), citizenship or incorporation country, tax residency, ownership and relationship details, business activity descriptions, and similar profile fields.
  • Formation and filing data: information needed to prepare Wyoming formation documents, Form SS-4, Form 1120, Form 5472, and related packets, including financial and transaction details you enter, signatures, titles, and dates.
  • Payment and billing data: billing email, payment status, invoice history, subscription status, and related identifiers. Card numbers and full payment credentials are collected and processed by our payment processor (currently Stripe), not stored by us as full card data.
  • Support communications: messages, attachments, and contact details you send through chat, email, or help tools.

2.2 Information collected automatically

  • Device and log data such as IP address, browser type, operating system, referring URLs, timestamps, and approximate location derived from IP.
  • Usage data such as pages viewed, features used, clicks, and workflow events (for example, starting a filing or completing checkout).
  • Cookies, local storage, pixels, and similar technologies used for authentication, security, preferences, analytics, and (where enabled) advertising measurement. See Section 11.

2.3 Information from third parties

  • Identity providers (for example, Google) if you choose social sign-in: basic profile information they share with your consent.
  • Payment processors: confirmation of payment, refunds, disputes, and customer identifiers.
  • Fax and telecom providers: transmission metadata such as status, timestamps, and destination numbers.
  • Address-autocomplete or maps providers when you use those tools to enter an address.

Some of this information may be considered sensitive under certain laws (for example, government identifiers or precise financial account details you enter into forms). We process that information only as needed to provide the Service you request, to comply with law, or as otherwise described in this Policy.

3. How We Use Personal Information

We use personal information to:

  • Create and secure accounts, authenticate users, and prevent abuse;
  • Provide formation, registered-agent, EIN, tax-form, document storage, billing, and related workflows;
  • Generate, store, and (when you authorize) transmit filing packets, including acting as third-party designee on Form SS-4 where that feature applies;
  • Accept, scan, store, and notify you about registered-agent and related mail where that service is active;
  • Process payments, subscriptions, invoices, and refunds;
  • Provide customer support and operational communications (including service, security, and transactional emails);
  • Monitor, debug, secure, and improve the Service, including analytics and product quality;
  • Measure marketing performance and attribute conversions where advertising tools are enabled;
  • Comply with law, enforce our Terms, and protect rights, safety, and property; and
  • Carry out corporate transactions (for example, merger or asset sale), subject to appropriate safeguards.

We do not use your filing contents to train public generative AI models. If we use automated tools internally to help operate or improve the Service, we apply access controls and purpose limits consistent with this Policy.

5. How We Share Personal Information

We do not sell your personal information for money. We share personal information only as described below:

  • Service providers / processors that perform services for us under instructions, such as: cloud hosting and databases; authentication; payment processing (Stripe); email delivery; object storage; fax/telecom (for example, Telnyx); analytics (for example, PostHog); customer support tooling; address autocomplete; and advertising measurement partners (for example, Google) where enabled.
  • Affiliates: including GatewayBase Registered Agent LLC when needed to provide registered agent or related Wyoming services.
  • Government recipients you authorize: when you direct us to file or transmit documents, relevant data is sent to the IRS, Wyoming Secretary of State, or other intended recipient through available channels.
  • Legal and safety disclosures: when we believe disclosure is required by law, legal process, or government request, or is necessary to protect rights, safety, or security.
  • Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to continued confidentiality commitments where required.
  • With your direction: when you ask us to share information with a third party.

Providers are permitted to process personal information only as needed to perform their services for us or as required by law. They are not authorized to use your filing data for their own unrelated marketing.

6. California Privacy Disclosures (CCPA/CPRA)

If you are a California resident, this section supplements the rest of this Policy.

Categories collected (as defined under California law) may include: identifiers; customer records information; commercial information; internet or electronic network activity; geolocation data (approximate); professional or employment-related information you choose to provide; and sensitive personal information such as government identifiers or account login credentials, to the extent you provide them or they are needed for the Service.

We use sensitive personal information only to provide the Service, prevent fraud/security incidents, and comply with law—not to infer characteristics about you for unrelated profiling.

Sale / share: We do not sell personal information for money. We also do not "share" personal information for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA, except to the extent a specific advertising cookie or pixel is treated as a "share" under that law. Where such technologies are used, you may use browser controls, industry opt-out tools, and any in-product controls we provide. We do not have actual knowledge that we sell or share the personal information of consumers under 16.

Your rights: Subject to exceptions, California residents may request: (1) to know / access personal information; (2) to delete personal information; (3) to correct inaccurate personal information; (4) to receive a portable copy of certain information; and (5) to opt out of sale or sharing, if applicable. We will not discriminate against you for exercising these rights.

To submit a request, contact us as described in Section 15. We will verify your identity to a reasonable degree of certainty before fulfilling a request. You may use an authorized agent subject to our verification requirements.

7. International Transfers

We are based in the United States and process information primarily in the United States. If you access the Service from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other countries that may not provide the same level of data protection as your home country.

Where required, we use appropriate transfer mechanisms (such as Standard Contractual Clauses or a provider's certified transfer framework) for transfers from the EEA/UK or other restricted regions.

8. Retention

We keep personal information only as long as needed for the purposes described in this Policy, including to:

  • Provide the Service and maintain your account;
  • Keep records of formations, filings, transmissions, payments, and support for audit, tax, accounting, dispute, and compliance needs;
  • Meet legal retention requirements; and
  • Maintain security backups for a limited period after deletion from primary systems.

When information is no longer needed, we delete it or de-identify it, except where retention is required or permitted by law, or where deletion would impair the integrity of backups until they rotate in the ordinary course.

Company profiles may be soft-deleted in-product while residual billing, filing, or legal records remain as required. Account-level deletion requests are handled through support as described in Section 10.

9. Security

We use technical and organizational measures designed to protect personal information, including access controls, encryption in transit where supported, and least-privilege practices for staff and systems. No method of transmission or storage is completely secure. You are responsible for protecting your login methods and for using a secure device and network.

If we become aware of a security incident that requires notice under applicable law, we will notify you and/or regulators as required.

10. Your Privacy Rights and Choices

Depending on your location, you may have the right to request access, correction, deletion, restriction, objection, or portability of your personal information, and to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a supervisory authority in your country of residence.

To exercise these rights, contact us through the Help Center or using the details in Section 15. We may need to verify your identity and may deny requests as permitted by law (for example, where information must be kept for legal compliance, fraud prevention, or ongoing services you still use).

You can update certain account and company fields directly in the dashboard. You can stop optional marketing emails using the unsubscribe link in those emails. Transactional and service messages related to your account or filings may still be sent.

11. Cookies and Similar Technologies

We and our providers use cookies and similar technologies to:

  • Keep you signed in and protect accounts;
  • Remember preferences;
  • Understand how the Service is used and find problems; and
  • Measure advertising and conversions where those tools are enabled.

You can control cookies through your browser settings. Blocking some cookies may limit features (for example, staying signed in). Where required by law, we will obtain consent before using non-essential cookies.

Analytics tools may collect event data and associate it with your account or device identifiers. Advertising tools may receive conversion events (such as sign-up or purchase) without receiving the full contents of your tax forms.

12. Children

The Service is directed to adults and businesses. We do not knowingly collect personal information from children under 16 (or under 13 where that is the applicable standard). If you believe a child provided personal information, contact us and we will take appropriate steps to delete it.

13. Do Not Track

Some browsers send "Do Not Track" signals. There is no common industry standard for responding to those signals. Outside of mechanisms described in this Policy (and any consent or opt-out tools we provide), we do not currently respond to Do Not Track signals in a differentiated way.

14. Changes to This Policy

We may update this Policy from time to time. We will post the updated Policy on this page with a new effective date. If changes are material, we will provide additional notice as required by law (for example, by email or in-product notice). Continued use of the Service after the effective date means you acknowledge the updated Policy, except where a different form of consent is required.

15. Contact

Moonbeam Catcher LLC
Attn: Privacy / GatewayBase
919 Garvey Ave, Ste C2 # A139
Rosemead, CA 91770
United States

Privacy and support requests: support.gatewaybase.app
Operations email: [email protected]

For privacy requests, include the email address on your account and a clear description of your request so we can verify and respond.